TAUKO has been built around respect for craftsmanship and tailored services. We are proud to have our own studio workshop that is able to serve our customers for alterations and mending whenever needed for the TAUKO collection pieces. You can also ask for a completely tailor made piece.
We’re excited to share that we’re able to offer free alterations on in-store and online purchases of TAUKO pieces within 30 days of purchase. If you ordered online, all you have to cover is the shipping to us — we’ll pay for the return shipping!
* The items must have been purchased either in our TAUKO Helsinki stores or online at taukodesign.fi to be eligible for free alterations. All altered items are final sale.*
HOW TO PREP YOUR ONLINE PURCHASE
In the chest, waist and hip
Put on your dress, trousers or a skirt and using a pin, indicate how much you'd like taken in for the perfect fit.
On the hem and sleeves
Shorter: fold + pin to the desired length (you can also tell us your inseam!)
Longer: the hem can be taken out to add between 2-3 cents to the length depending on size. Please include in a note inside the parcel indicating how much you’d like taken out (you can also tell us your inseam!)
Our aim is to have the alterations done within a 5 working days. If you wish to have a made to measure piece, drop us a line, and we'll see how to fit your wishes to our calendar.
2. REPAIR AND MENDING
It is our aim to keep the loved TAUKO pieces in use as long as possible.
You can either bring us your garment or mail it, and we will give you a valuation of the costs (if there are any). Many of the repairs are complementary as we love to ensure long lifecycles to each garment.
FOR ALTERATIONS OR REPAIRS MAIL YOUR TAUKO PIECE TO:
In your parcel please include return address, phone number & email
3. OTHER TAILORED SERVICES
Our production is made in small batches which allows us to make individual dreams come true. If you have a dream of a TAUKO collection piece in a new colour or for example a long hem, let us know.
For the made to measure items visit our Helsinki stores or drop us a line firstname.lastname@example.org and we will take it from there.
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